Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Ticket fund refund - Reg.

arumugamala

from Kovilpatti, Tamil Nadu

Address:	Thoothukudi, Tamil Nadu
Website:	irct

Sir/Madam,

When i was making payment for rail reservation from Chennai Egmore to Tuticorin by train No 12693 and Tirunelveli to Thirusur by train no 16127 through online SBI Atm cum debit card. It displayed " Transaction cannot be processed", but the amount has been deducted from my bank account .I did not get the reservation slip also .
Please look into the matter and do needful.I have pasted the ticket details.

1) Ticket History
Transaction [protected]
Train No 12693 Train Name Pearl City Exp
From Station (MS) To Station (TN)
Date Of Journey 27-March-2017 Class Sleeper
Date Of Booking 26-March-2017 Total Fare Rs 385.00

2) Ticket History
Transaction [protected]
Train No 16127 Train Name MSGURUVIYUR Exp
From Station (TEN) To Station (TCR)
Date Of Journey 31-March-2017 Class Sleeper
Date Of Booking 30-March-2017 Total Fare Rs 1540.00

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Mar 30, 2017

Updated by arumugamala I have book 2 nos online ticket. But transaction is failed. My money was not refund.