Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Ticket I booked for my journey.

agrawalswati87

from New Delhi, Delhi

Address:	New Delhi, Delhi, 110065
Website:	IRCTC.co.in

I booked ticket from Amritsar to Delhi on March 14, 2017 the number of the train that was provided by IRCTC via SMS and on e-ticket was 18110 but the actual number of the train was 18102 because of which we missed our train and when I tried contacting Amritsar platform enquiry window they responded very harshly and said that it was not only me who missed the train I complained regarding the same to railways via Twitter but didn't recieved any response from them.
Train number 18110 was late by 2 hours 35 mins(as on train running status) and the train 18102 was on time, we were 17 members along with senior citizens we all missed our train because of the fault of IRCTC and faced a lot of problems out there

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

Eashidu

from Bankura, West Bengal

I booked an e- ticket with PNR [protected]. This ticket did not got confirmed and was in waiting list category. The amount of booking was Rs 315 to which I was refunded 135. As per rule if an e ticket is not confirmed it is cancelled itself and full amount is refunded, so what happened here??