Indian Railway Catering & Tourism Corporation [IRCTC] — Ticket not booked amount deducted

Address:New Delhi, Delhi, 110092
Website:railway

I booked four tickets from irctc fare deducted 4500 /- from my account and ticket were not booked i contact to bank also still got not refund what about my money when ticket is not booked, refund my money as thsi moment. Irctc have no right to deduct my money from my account when ticket no booked. This totally harassment of customer. I am continue asking for refund but no respone get
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Jun 18, 2017
AJIMUL HOSSAIN's response
Plz block my account and remoov my pan number user- ajimul21
Complaint comments 

Comments

dear sir i am Umesh Kumar Kain
Dear sir madam i booked online a ticket chair car PNR no [protected] and transaction no is [protected], date 21 may 2017 waiting list 38
i do not canceled it because ticket collector said this ticket is canceled and refund you WITH IN WEAK, when i boarding train 12060 from Nizamuddin to Kota ticket collector treat me as without ticket and charge me 440/- then i Travel
in general coach now i complain to irctc costumer care he reply me your ticket was confirm and i don't received any massage from irctc of confirmation on my given mobile no [protected] sir i send this please register this complain and resolve it
(reply masege to my mail id )
Dear Customer,

We would like to inform you that no refund of fare shall be admissible on the ticket having confirmed reservation in case ticket is not cancelled or TDR not filed online upto four hours before the scheduled departure of the train and now TDR filing time limit has exceeded so we are not able to forward your case to concern department.

Thanks & Regards
Anju Singh
Executive, Customer Care
[protected]@irctc.co.in
Ph[protected]/23340000[#6138024]

thanks
Your
Umesh kumar kain
[protected],

My Irctc account is suspended without giving any reason.
Please help me get my account re-activated.
I have raised complaint to them and complaint number is 5662032.
Below are my account details -

user id - samarth681
mailid - er.samarth.[protected]@gmail.com
Phone number - [protected]
Without my permission irctc cancelled my ticket
Howrah mail which travels from Howrah to chennai central is late by 2 hours due to which I will be late to work tomorrow. I do see that most of the times it is late by 2 hours. Please take the necessary steps to make it come on Time.
Sir mera account KO block Lorna or pan cards number KO remoov kordena q ki kera personal I'd KO bond korkey mey agent id leraha hu us pet mera pan number so nahi ho raha plz remoov mera pan number user id - ajimul21

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10794
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information