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Indian Railway Catering & Tourism Corporation [IRCTC] — ticket not booked but money deducted from account

I tried to booked my train ticket in bbs duronto express (12282) on date 31 oct 19 but it was not booked but money deducted from my account amount of 1293.19 rupees. Details attached with the attachment. On the transaction history it was reflected that amount received from bank. And also i check in my account statement it was reflect same. Transaction id is [protected].

ticket not booked but money deducted from account

Complaint Status


[Sep 15, 2019] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Updated by Bharatendu Mohanta Sep 15, 2019
till now refund not done.
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