[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — ticket not booked but money deducted from my account

Website:www.irctc.co.in

I tried to reserve railway ticket for 4 members through irctc (From madurai to chennai egmore, date of journey 26-aug-2017) on 12-aug-2017.in that, money was debited from my account (Rs.720) (Accno:[protected] through transaction id:[protected], but ticket was not generated. So i kindly request you to look into that matter and take necessary action to refund my amount
Hereby, i am enclosing the screenshot of failed transaction page of irctc and my bank ministatement.
Byv. Naveenkumar
[protected]
+3 photos
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Sep 2, 2017
Complaint marked as Resolved 
complaint processed by bank using transaction id
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

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My account no. sireesha74 is blocked by irctc. am unable to book
the railway tickets online.please unblock it ...then i can book online tickets.

my mail id [protected]@yahoo.com

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