Indian Railway Catering & Tourism Corporation [IRCTC] — ticket refund amount not credit to my account

I booked train ticker in irctc via mobikwik payment gateway. That ticket was cancelled and my refund process was done by irctc but that amount was not credit to my bank account. Please do need full. Transaction details: with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 2110.0 has been processed as per below details: date of cancellation of e-ticket/date of failure of e-ticket booking:28-dec-2019 refund processing date:30-dec-2019 refund amount:2110.0 refund reference no:zp59a93dd495c3a payment option used : credit & debit cards / net banking / wallet (Powered by zaakpay)