Indian Railway Catering & Tourism Corporation [IRCTC] — ticket refund

I booked a ticket through irctc on 6th feb 2018 using your payment gateway with transaction no. Being [protected] and the same ticket i cancelled on 13th may 2018 and the refund was to bank name zaakpay pg and its refund id was [protected] with amount of 2865 rupees. But still you haven't refunded the amount to my account.
I request you to please sort this problem.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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