Indian Railway Catering & Tourism Corporation [IRCTC] — Ticket status not clear | |
I tried booking 6 tickets from New Delhi to Ahmedabad for 2nd August 2017 for train number 12958 on Sunday 28th May 2017. The amount for 3A fare has been deducted from my bank account but a popup in IRCTC window displayed "Transaction rejected by bank" and I did not get any other information from irctc further. the bank statement shows payment to some irctc_PayTM account but my irctc account dores not show any transaction details neither failed nor confirmed. Railway enquiry number is never picked up. SMS HELP to 139 reverts various SMS numbers for the same options. Was this information helpful? | |
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |
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![Indian Railway Catering & Tourism Corporation [IRCTC] Phone](/img/bn/phone.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Phone"){kind=small}
+91 44 2530 0000
![Indian Railway Catering & Tourism Corporation [IRCTC] Website](/img/bn/www.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Website"){kind=small}
![Indian Railway Catering & Tourism Corporation [IRCTC] Address](/img/bn/location.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Address"){kind=small}
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
PNR NO:[protected]
TRAIN:SABARMATI EXPRESS (19166)
JOURNEY DATE:14JUNE 2017
AMOUNT OF MY REFUND IS 2320.