Indian Railway Catering & Tourism Corporation [IRCTC] — train ticket refund not received

Address:600017
Website:Irctc.co.in

On 20th Jul 2018 I was trying to book two tickets from chennai egmore to mayiladuthurai. After the details were filled and amount was debited from account I did not get ticket confirmation and refund also did not come.
Date of booking 20 Jul 2018
Journey date 27 Jul 2018
Class third ac
Senior citizen tickets - 2
Fare amount 585
Contact number [protected]

When will I get the refund amount?

Regards
Padmavathy M
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Name- Sajesh kn, irctc user Id - skn244252. Mobile number- [protected].
While registering I have entered the wrong email ID. Wrong email id I have entered is- [protected]@gmail.com.but my correct Id is [protected]@gmail.com.
So kindly help

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