[Resolved] Indian Railway Catering & Tourism Corporation [Irctc] — transaction failed

1 Review
Yavatmal, Maharashtra, India
 naushad09 on Dec 29, 2018
I was booking ticket on irctc on 24 dec 2018, i selected payment gateway to paytm but transaction failed and amount from my was debited as ticket not booked. When i have complained to irctc they said "we do not have received any amount". When i have check my account statement the debited amount is towards one97communications. After five days waiting i have not received the debited amount. So what ever the reason for delay in refund, please look at this matter and refund the amount.
Transaction id [protected]
On irctc
I have attached the snap of my bank statement to indicate amount not refunded.

transaction failed
Complaint marked as Resolved Jan 8, 2019
I am not sure about this what helped me to resolve this problem. I send mails to the company

Complaint Status

[Dec 29, 2018] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    +91 44 2530 0000
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    Indian Railway Catering & Tourism Corporation [Irctc] - transaction failed