Indian Railway Catering & Tourism Corporation [IRCTC] — Refund Against train cancelled

I was booked ticket from IRCTC website travelling date was 6th Jan 2016 train no. 18501 VSKP GIMP EXP. from Badnera Junction to Ahmedabad Junction but the train was cancelled and diverted as per inquiry station master told that train coming after two hours in Akola station but train was also cancelled from Akola also I was filed a TDR but still waiting for Refund. For this reason I was missed my connecting train from from Ahmedabad to Ajmer and also filed the TDR but I got msg that TDR repudiate this is very hactic when I am traveling with my parents and both are senior citizen. I spent my 3rd AC and 2AC money which is around 9000 Rs.but still waiting for the refund
BD to ADI train no. 18501 PNR: [protected]
ADI to AII train no. 16210 PNR: [protected]
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Indian Railway Catering & Tourism Corporation [IRCTC] — User id and password

Sir...
i forgot my user id and password but i remember my email id nishant.[protected]@gmail.com and registerd phone no [protected]
now what can i do...
plz hlp me Sir..

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