Indian Railway Catering & Tourism Corporation [Irctc] — website being insanely slow

 
1 Review
India
 BasuBoss on May 17, 2019
Slowness observed in tatkal booking:
1. Loading the captcha
2. Logging in
3. Displaying the saved passengers list
4. Nationality drop down is not displayed
If these are not addressed at all, then no use of tatkal booking
The website is just pathetic.

Suggested solution:
I would suggest to have the website statewise so that load of the customer requests are evenly distributed.

If the load balancing is already done, they have to increase the number of servers.

website being insanely slow

Complaint Status


[May 17, 2019] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    3%
    Complaints
    8034
    Pending
    0
    Resolved
    230
    phone
    +91 44 2530 0000
    location
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    Indian Railway Catering & Tourism Corporation [Irctc] - website being insanely slow