Indian Railway Catering & Tourism Corporation [IRCTC] — w/l ticket cancellation not refunded my amount in my bank account

Address:

C 174 NAYANNAGAR PAYAL PARK KRISHNANAGAR SAIJPUR BOGHA, Ahmedabad, Gujarat, 382345

Hello sir
Im online booked my ticket ahmedabad to badnera train name prerana express pnr no [protected] dt.[protected] and i paid rs. 867 this time w/l 60, 59 not confirmed after irctc give me message your ticket is not confirmed your amount will be transfered your bank account withing 3-4 days amount rs 730 but today 16/10/2019 not refunded my cancellation ticket amount in my bank account please give me my amount irctc