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Indian Railway — Parcel not yet loaded

Sir, i booked my two wheeler on 16th oct 2020 from delhi station and received" 1 packages booked from NDLS to PNBE having PRR no. [protected]" this message. Today is 22nd oct 2020 and my parcel has not yet been dispatched. Nobody cares to take matter into consideration and this is causing lots of problem to me. Kindly look into the matter and let me have my parcel received in patna.
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