Indian Railway — Railway food service

Dear Sir,

Greetings!!!

i had to visit Jamshedpur (TATA Nagar) on an emergency. My observations about the railway travel are as follows,

1. I booked for Gitanjali, about 15 days in advance. My tickets which were WL 12, 13 were WL 3 & 4 the charts were prepared.

2. I booked an holiday special which reached exactly 12 hours late to TATA Nagar.

3. The rail vendors were selling tea, coffee and other products not at the price specified by Railway but at the higher price. This is inside the rail as well as on the platforms.

4. On the way back, the veg meals was charged Rs. 100/- VS Rs. 50/- specified by railway. The copy of the bill is attached herewith for your kind perusal.

The vendor does not let you know the exact price vs supply items. They change the same and charge their own prices.

i have few suggestions,

1. Long distance trains should have a pantry car.
2. Rates of the food items should be known to the passengers.
3. Long distance trains, can the entire waiting listed passengers be accommodated by adding one extra bogie.
4. Quality of food items should be good, in that case even if train price increase is to be given to vendors as the tea quality is very poor at present.

Sir, I thought of writing to you with the good intentions at heart,

Please do the needed.

Thanks and Regards,

Charuchandra Dewasthale
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