Indian Railways — [protected]

 
1 Review
Delhi, Delhi, India
 suresh bethi on Nov 16, 2019
Dear sir,

This is to bring to your notice the booking was made on the irctc web page.

My amount debited rs.2148 from my bank but ticket not issued, why was my payment debited when my transaction failed

Need my payment reversed immediately, if the tranx failed payment should be reversed immediately

Transaction no. [protected]

Train no./name: 12616 / g t express

Vijayawad - chennai ii ac.

I want an resolution immediately as the indian railways has entrusted the customer to irctc who needs to take care instead of mismanaging them.

Regards

Suresh bethi
[protected]

Complaint Status


[Nov 16, 2019] Indian Railways customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    2%
    Complaints
    5148
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    Resolved
    79
    phone
    +91 11 2338 1213
    location
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    Indian Railways - 100002142979399