Indian Railways — against tc of saurashtra janta exp from maninagar to borivali

Address:

D 702 Evershine homes global city virar west, Thane, Maharashtra, 401303

I sagar neve tracking from maninagar to virar by saurashtra janta exp on 12nov in d7. I am with general ticket so tc on d7 charge me rs 360 and as i am in falt i pay for that but similarly one lady and her family was there with same case with general ticket and in sleeper coach.
Tc ask her for fine but she is convenc to tc to pls don't do that don't charge and so...
And our tc agree une without fine chod diya.
To hum fine bharne wali kon hai please reply.