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Indian Railways Complaints & Reviews

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Address:48, Officer Enclave, Deep Nagar, Jalandhar Cantt., 144005, Jalandhar, Punjab, 144005

I am travelling in train number 14615 From Lal kuan LKU station to Jalandhar City JUC on 15th June 2019. In coach number B3, the water supply is not available from the source station itself. I requested the coach attendant ti get the water filled and he said that it will be done in Saharanpur.

Now the train has reached to Ambala Can't. But the water is not made available. He has not provided the blankets, towels to the passengers....
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Address:Pune, Maharashtra

Dear Sir/Ma'am,
I am a regular passenger in the Pune Lonavla local trains.Recently i was travelling in the 7:11pm local from Shivajinagar to Lonavala during rains. The water started leaking from the top directly on to the seats through the fitting screws of the roof causing great discomfort. I don't understand how one is supposed to react if the water during rains leak inside a local which people prefer for the cover it offers in rains. Such improperly built or maintained locals are not expected by the passengers and should be looked into immediately. Thankyou.
Indian Railways customer support has been notified about the posted complaint.
T no. 24370 B1 A C not working since 3 hour
Pl. Take immediate action
The attendant of coach A 1 of train no.12478 has refused to provide bedding for both the RAC passengers of 35 RAC on 09.06.19.Please inform whether it is as per rule.

Passenger name:Pran Nath koul
Seat No RAC 35
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    I have parked my two wheeler at New Delhi Railway Station on 5:32 AM at New Delhi Railway Station. Person at parking area, collected Rs. 20.00 as entry fee in morning. At night, he has collected rs. 100.00 from me by force and denied to reduce rs. 20.00 from total bill and said, it was entry fee. However, as per bill, i have to pay Rs, 100.00 only.
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      I am pregnant and travellinf from virar to Andheri.
      I request government should reserved seats for the pregnant womens in ladies comparrment also during the initial statge also.
      Its really poor that ladies doesnt allow pregnent womens to sit, or its aukward to ask for seat from someone in such conditions.
      If there will be resevered seats it will be easier for suffering woment to clim the seat.
      I highly request our Railway minister to look into this matter and provide this facility to each nad evwry pregnent womens.

      Thanks
      Monika sharma
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        Respected sir i am dr.shazia ali travelling from modinagar to jammu in shalimar express in A2 coach seat no 35 since from last two.ours im asking railway boys to get water or ask for coldrink but for taking order for dinner they came three times tea man came i told him also.to tel some one for water but still no one is bother for that plzz sir take an action for ds other wise im going to complain on higher levels ds is my first n bad experience for travilling through ds train
        Indian Railways customer support has been notified about the posted complaint.
        T no. 24370 B1 A C not working since 3 hour
        Pl. Take immediate action Reaching Lucknow
        Name: KURELLA BASAVAYYA NAIDU, AGE: 74, HEIGHT: 5.5, COLOUR COMPLEX: FAIR, PERSONALITY: THIN, PERSON MISSED ON[protected], as per our enquiry he went towards orissa on 01-6-19 from vishakapatnam railway station as per signal tracing of mobile .
        Ac is not working in coach B1 near for seat 9 to 16..it being very hot. Facing a lot of difficulty
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          Railways Poor facility
          Indian Railways — Poor facility

          2 Reviews
          India
          I want to make complain regarding the facility in train 12578/Bagmati Express.

          I catch this train on date 15 june 2019 from kengiri ...my destination is in Patna

          The things are very bad in train;

          1.A/C cooling is not working. its very hot inside coach.
          2.There was no water in toilet &basin

          3.whenever i go to attendent, he is not available there.

          Please take some action against this improper piece of work
          Indian Railways customer support has been notified about the posted complaint.
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            Sir,
            my mother Mrs Manju Devi khaitan was travelling from Bengaluru to Kolkata in Duranto Express on 20th May '19. It caused a lot of problem when AIR CONDITIONERS were switched off for an hour till it was given green signal to reach the Howrah station. We were forced to bear suffocation and the heat. I can't understand why was this done.
            I would request something should be done regarding this as it may not have been the first time.
            Indian Railways customer support has been notified about the posted complaint.
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              Address:Satyadev nagar mothi umri akola, Akola, Maharashtra, 444005

              Sir my name is sagar ashok nishane I was traveling from akola to Mumbai my ticket is confirmed. But due to some reasons I doesn't go to Mumbai instead of that my sister seat on my seat we have blood relation .when TT S.K Singh he have duty in Nagpur was come with other passenger who's ticket was not confirmed.after that he trying to harras my sister very badly for leaving her seat.she also told him that if any penalty require then she is ready but S.K Singh misbehave with my sis.and file extra money from my sister...I want to file Complaint on S.K Singh and I request to irtc to punish him...
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                I am travelling in Jhelam Express 11077, S10 and even after using SMS system nothing work out people without tickets or unreserved sleeping and making noises. This is my 2nd complaint nothing got happen in last one hour if some critical situation may happen this is how you treat people ?
                Please shift people without or unreserved tickets to general or at least remove them from our seats which I bought via premium Tatkal.
                Seat no. 1-7, S10, Train no. 11077
                Regards
                Indian Railways customer support has been notified about the posted complaint.
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                  I had planned my journey and booked connecting train tickets (Secunderabad-Nagpur & Nagpur-Rourkela) 3 months in advance. My journey date was 31st May from Secunderabad(PNR-[protected]) and 1st June from Nagpur(PNR- [protected]) but due delay of my first train for more than 2 hours (Traing Number – 12771), my connecting train(Train Number – 12101) from Nagpur was left before 12771 reached to the destination. Even I had my berths confirmed in both the trains I suffered a lot to travel from Nagpur to Rourkela just because of your fault as you delayed the train for more than 2 hours from originating station itself with no reason.

                  When my connecting train missed at Nagpur Station because of delay of first train. I was suppose to get full refund of my ticket but even I filed TDR for the same against PNR Number - [protected] within the Time frame at 10:37:26 HRS (please check the screenshot attached).which is completely valid reason to file TDR but my TDR was repudiated/rejected with an INVALID REASON.

                  My question is…

                  why Railway does not provide any kind of alternate option if first train is late and due to this passengers misses their connecting train.
                  Who will be responsible for this physical/mentally harassment as well as for the financial loss?
                  If Railway is not able to provide any alternate option to their passengers (even because of railway’s fault only), they should provide full refund of passengers ticket (If passenger misses their connecting train because of late of 1st train).


                  I spent too much of my hard earned money also too much harassment while traveling from Nagpur to Rourkela just because of Railways Fault. Who will is responsible for this ????
                  Indian Railways customer support has been notified about the posted complaint.
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                    Address:831005

                    The bedroll provided is very dirty and with spots which is not usable.
                    While complaing to the attendant, he replied that they are helpless and to log complain for it.

                    We are honest taxpayers and are honnest citizen, these services are really not acceptable.
                    Hope to get positive response on this matter.
                    I also approached the TTE and requested for providing me the complain book, which is yet to be provided...
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                    I had booked a train ticket on 09/02/2019 in Garib Rath Exp (Train No. 12517, DOJ : 16/05/2019). but i had cancelled the ticket on 10/05/2019. the refund amount Rs. 1370/- supposed to be credited within 3-4 working days, but it's not yet received. i had contacted with IRCTC through email in which they had replied that they had already refund the amount to bank. when i contact with State Bank of India customer care they replied that they can...
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                    Address:RAILWAY QTR MANDAWALI, 110052

                    श्रीमान जी
                    मै रेलवे स्टाफ में जॉब करता हूं और रेलवे क्वॉटर मंडावली में रहता हूं। मेरे आस पास के रेलवे स्टाफ के कर्मचारी अवैध रूप से लोगो को रेंट पर रख रहे हैं।जिससे यहां...
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                    Address:Bhrugupur ta chuda surendranagar Gujarat 363415, Surendranagar, Gujarat, 363415

                    Dear sir

                    My Name Prabhat Dabhi
                    Bhrugupur
                    Ta Chuda Dist Surendranagar Gujarat 363415
                    Mo. [protected]

                    My bike hero Splendor GJ13HH8338 has been stolen from the boundary of the railway station near Chuda railway station, then i have complain in Gujarat Police complained but they refused to complain. They have to say that this has been stolen from the extent of the railway then register a complaint in the railway so Limbdi lodges a complaint with the railway station but they refused to complain, they say that even if it comes out of the railway limits, we will take initiative They will tell you and check you out

                    Not taken FIR

                    Please tell me where I have to complain Maybe my bike will be used for any criminal activity, its responsibility will not be mine.

                    Thanks
                    Indian Railways customer support has been notified about the posted complaint.
                    Jun 11, 2019
                    Updated by Prabhat Dabhi
                    Bike stolen Date 30.05.2019
                    Dear sir,
                    I'm traveling from Bangalore to hubbali in Gandidham express train. (16506)
                    Thiefs & without ticket passengers are easily entering reservation compartment and one thief tried to snatch mobile phone so please provide proper security... otherwise it is very difficult to travel in railways.
                    Waiting for positive action.

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                      After so many years inspite of having a train station bhiwandi is still waiting for the dream and convenience of having a local train connectivity its very difficult for people to travel through st buses and sharing autos and cabs specially for the female commuters plz kindly do something for the people of bhiwandi and start local train services from atleast on current tracks and freqeunt trains and connect it with thane with local trains
                      Indian Railways customer support has been notified about the posted complaint.
                      I booked train tickets on UTS app today morning, after payment debited from my account but ticket booked transaction failed. Here I enclose the screenshot of debited details. Can you please revert the debited amount.

                      Thank you

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                        Address:14, Desai Colony, Near K.U. Cross, Haliyal Road, Dharwad, Karnataka, 580003

                        All of the trains passing the railway gate near Karnataka University crossing (Dharwad, Karnataka) crossing produce lot of noise pollution by powerful and long honking. I think compared to previous old engines, these new engines have more powerful horns. When trains pass through cities/town, they should have alternate less powerful horns and also pilots should make short honks instead of long ones.
                        Around 3 to 4 trains pass this crossing every hour and long powerful honking is creating lot of inconvenience to the residents of this area. We request you to take some action regarding this issue.

                        Railway crossing: Karnataka University/Sreenagar
                        City: Dharwad
                        State: Karnataka
                        Indian Railways customer support has been notified about the posted complaint.
                        My father aged 72 .yesterday morning he is missing from the train no 12296.. Sangamithra express.. Some passengers told he got down at Satna station.We don't know he is in train or got down in station.He is not feeling well. Heart patient and Hearing problem.. Please i[censored] find him contact for below phone numbers

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                          Address:Chembakasseril (h),valachira,kaduthuruthy p.o., Kottayam, Kerala, 686604

                          Sir/madam,

                          i lost my traveller bag from kerala express 12626, i lost it when i was travelling to ernakulam town to vaikom road 09-june-2019.The bag is American Tourister black in colour. Your requested to find it out.

                          Train no:12626 kerala express
                          Missing date: 09-june-2019
                          That was 07-june-2019 arrival from new delhi and departured 09-june-2019 in trivandrum cntrl
                          Indian Railways customer support has been notified about the posted complaint.
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                            Address:Udupi, Karnataka

                            I am using this station since 2 years. And everytime I come here, and find waiting room is locked. Passengers are lying on the floor, chairs etc. Even for passengers of 2AC, have to sit outside.

                            And when told at station, railway employees say -" we don't have key of waiting room. "

                            Also most of the year, it rains in Udupi, and station is not even covered. Passengers have to go in rain and catch the train.

                            Kindly improve this platform and teach employees to not lie, and they can't deprive passengers from their services even after having 2AC ticket, and not allowing for waiting room.
                            Indian Railways customer support has been notified about the posted complaint.
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                              Sir
                              I have booked 03 nos of Parcel at Station KOTA Jn to Bhubaneswar on Dated[protected] . Out of which 02 nos of parcel delivered at BBSR stn on[protected] and one Parcel is Still Missing to till date which contains some important study materials and which hampering a lot to my study & Exams
                              Please help me to track and deliver my parcel and I promised not to book any thing through INDIAN RAIL in FUTURE.

                              ADYASA MISHRA
                              PRR NO- [protected]
                              [protected]@gmail.com
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                                Address:Firozabad, Uttar Pradesh

                                Sir I am shadab uddin I have reserve second chair in kalka mail train no 12311 my PNR-[protected]
                                Dt:09-06-19
                                Frm FZD to SZM
                                Cls:2S

                                Sir when i come someone occupie my seat and he threaten me and not to leave my seat

                                Sir plz help me

                                Plz take a necessary action on request for given me my reserve seat

                                My mobile no is [protected]

                                Regards
                                Indian Railways customer support has been notified about the posted complaint.
                                Jun 09, 2019
                                Updated by Shadab Uddin
                                Sir next station is Tundla junction

                                Plz help me to give me my seat
                                Jun 09, 2019
                                Updated by Shadab Uddin
                                Dear sir

                                Plz take immediate action on my complaint at Tundla junction as some.one not give me my reserve seat

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