Indian Railways — Bike parcel not sent yet

Have booked a parcel (royal Enfield classic 350cc) thru railways parcel service on 08th Jan 2022. (Bill number A 3194701) at Pune Railway station. It was to be send from Pune to Jaipur.

At the time of booking external agencies were asking for extra money to sent that on the same day. But I denied saying that I would pay only the money which is determined by railway. I booked the parcel and I was told that it will be sent next day on 9th.

I had to travel to Udaipur on same day and hence I told my friend to check the status next day. Authorities informed tht the bike was not loaded and it is still there, while all other vehicles booked along with this has been sent.

This is clearly a revenge taken for not paying the extra money that they asked for.

Could you please check the status?

Thanks
Rajveer