Indian Railways — boogie complain while travelling in train 22944

Address:411041
Website:Indian railway

I was travelling in s1 boogie, seat number 21. It was raining heavily and to my surprise, the boogie had water leaking through the top. While boarding train, i realized it was an old boogie with torn seats and no charging point attached to seat. This was not much of an issue but when i was in my seat sleeping, the water droplets fell on me, i got drenched and my phone got damaged, who's gonna bear the losses? Do i book a railway ticket to get drenched like this? If this is such an old boogie, why not replace it? Isnt there any checking performed before attaching a boogie?
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information