Indian Railways — cancellation ticket got less money

Address:

neelkanth apartment,koprkoparkhairane, Thane, Maharashtra, 400709

Dear sir

I am pradeep and have booked using irctc app only 2 tickets from cstm to malm on june 19, 2019 paid rs 787.39, however i cancelled the ticket and received only rs 530.

According to railway charges they have to charge 60 rupees per ticket and total of 120 to be deducted. Here, they charged 257.39 and i hit return money on 10 july 2019.

Kindly look into this.