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[Resolved]  Indian Railways — cancelled train no 12082 — on 12/08/2019-tdr filed as per pnr-[protected]-no response-regarding

I have booked one train ticket in the cc - jan shatabdi train no.12082 on 12/08/2019 as per pnr-[protected] from kollam to calicut o, but the southern railway has cancelled that train on a particular day. Consequent on which i have filed tdr{official online facility of irctc} to disburse the refund amount. But even after a prolonged time of more than fifteen days, no response is from the authority concerned[irctc]

It is to be noted that presently the complaint redressal online facility "railmadad" is not functioning properly.

Thanking you

cancelled train no 12082 — on 12/08/2019-tdr filed as per pnr-4162069986-no response-regarding
Complaint marked as Resolved Nov 5, 2019
no response so far

Complaint Status

[Aug 31, 2019] Indian Railways customer support has been notified about the posted complaint.
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    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001