Indian Railways — chain snatching happened near vijayawada outskirt

Address:Khammam, Andhra Pradesh, 507101
Website:www.indianrail.gov.in

I was travelling along with my family to tirupathi from khammam by train (No: 12762 (Karimnagar-tirupathi sf express)) on 15th feb 2018. We boarded the train at 11:45 pm in khammam. My mother was sleeping in berth no:25 (Lower) in s8 compartment. Around 1:30 am at vijayawada outskirts train stopped for few minutes and the incident of chain snaching from my mother's neck has been happened. The stolen chain value is around 1 lakh (36 grams of gold).

We tried to file an fir in vijayawada grp station but due to lack of time (Train halted for 5 mins) they refused to take fir from us. They told us to file it in tirupathi railway station. There we complained the incident to grp office and they refused saying that vijayawada does not fall under their juridiction. They just took the incident on a plane paper and told us to post to vijayawada.

Please probe this matter as soon as possible.

My mother got injuries on her neck and she is still mentally disturbed.
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