Indian Railways — cleanliness & discomfort while travelling in 16348 train

 
1 Review
Harps, CPRA 54, Marottikkaparambil, Ernakulam, Ernakulam District, Kerala, India
 Sebastian Philip on May 16, 2019
1. Such a shabby train
2. Toilets are so horrible such that urinating itself cannot be thought of
3. I generally travel by sunday night from awy to kcvl and the next day, i have to attend office. Due to disturbances experienced while travelling by sleeper class, recently for the last two to three months, i have moved to three tier, still experiences are so horrible. For the last three weeks i had to suffer a lot after getting in from awy. Last three to four times, i had the experience of birth being occupied by other persons. It took almost till ern to get me the birth
4. Other issues are, there wont be any proper sheets, pillow etc. Will take more time for issue of fresh items
5. Most of the sheets & pillow covers being used in this train are so shabby and old & side curtains are horrible
6. Apart from this, the lights will be switched on by railway assistants by the time it reaches kadykavur/ varkalai disturbing the sleep & they switch off ac when reaches kadaykavur
7. Instruct for maintaining comfortable temperatures inside the compartment
8. The ac compartments may be positioned at least in the middle rather than extreme front
9. Try to stop in platform 1 at kcvl as far as possible as many of the passengers are either travelling to rcc trivandrum or ladies moving to in & around tvm
10. Can you provide ac retiring rooms in awy station for 3 tier / 2 tier travelers so that waiting time will be comfortable
Please consider these issues and make necessary arrangements at least to provide good compartments, sleeping amenities and cleanliness of the wash rooms like the compartments being used in 16315/16316
It is a humble request to maintain highest standards of hygiene and cleanliness

Complaint Status


[May 16, 2019] Indian Railways customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    1%
    Complaints
    4871
    Pending
    0
    Resolved
    70
    phone
    +91 11 2338 1213
    location
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    Indian Railways - cleanliness & discomfort while travelling in 16348 train