Indian Railways — complaint about facing bad experience at ahmedabad railway platform

Dear sir..
I am from surat.
Hear in surat railway platform has slide road for old age people.
But when i am coming with my grandma ahmedabad to surat. She's age is 90 years she can not wallk. Complsoury she need wheel chair but problem in ahmedabad railway station their is no slide road in the platform compulsory we take lift for going 1 stations to onther station.
When we reached at ahmedabad platform the lift is not working so my grandma has use the stairs. That day my grandma has face the trouble to reach 6 number platform to catch the train..
My request is to ahmedabad railway authority to make slid road for old-age people who can not use stairs...
Thanks
Vikas dave
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dogs are seen on plate form number 1&2 near escalators

Ahmedabad Plate form dogs barking.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information