Indian Railways — Cooler not deliver

Address:	Visakhapatnam, Andhra Pradesh, 530014
Website:	indian consumer complaints

Sir,
I suraj kumar My PPR no -[protected].and pw bill no -0428267.booked on 23/04/2016 vskp to jmp .and item loaded in train no 18048 on vskp 29/04/2016.cooler reached hwh on 29/04/2016.than cooler loaded on 01/05/2016. In hwh rajgir passenger train.than after cooler not unload on jmp station.sir I request to you provide my cooler or cost of cooler.