Indian Railways — corruption by railway

Address:

Gwalior, Madhya Pradesh, 474005

I had reservation on 12th nov. 2017 in hirakund express (18508) from gwalior to bilaspur. As the train came at originating station around 4 hours late, i decided to cancel the journey and duly filed tdr on the same date (12th nov. 2017, 16 : 25 pm)) by mentioning the tdr reason “train got late more than 3 hours, passenger not travelled”. Before filing tdr, i thoroughly studied the latest tdr guidelines & refund rules of indian railways. And filed the tdr strictly according to tdr guidelines & refund rules of indian railways. But to my surprise that on enquiring it from irctc through mail, i came to know that my refund claim has been “repudiated” by indicating the reason “as per chart, passenger has travelled”. This is highly objectionable at my end and i believe that this is “height of corruption” as i didn’t board the train for a single minute. I suspect that the tte who was having duty in that train has marked my both berths s1 (30 & 32) as travelled and allotted my 2 seats to somebody else by illegal taking money from some other passengers.in this connection, i kindly request to look into matter, punish those who are involved in such corruption and ensure refund of rs. 1050/- back to my account, along with compensation. Otherwise, i will be compelled to challenge the matter legally.

The details of my journey are given as under :
Pnr no. [protected].
Transaction id : [protected].
Train name : hirakund exp. (18508).
Date of journey : 12th nov. 2017.
Boarding station : gwalior.
Destination station : bilaspur.
Tdr reg. No. :[protected].
Tdr filing date : 12th nov. 2017 (16 : 25 hrs.).
Amount : rs. 1050
Coach : s1
Berths : 02 (30 and 32)

Regards
Ashish j. Shrivastava
Asst. Manager
Nabard - national bank for agriculture & rural development
Mob. :[protected].
Email : [protected]@gmail.com