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Indian Railways — Deducted ATVM balance return return for unprint Ticket

Yesterday, 11th January 2022, I swiped my ATVM card (ER 0317892) twice for return ticket of KYI-BNXR. A total of 40 rupees has been deducted from My Balance but the print did not come out. Unprinted ticket nos. are 'ATB 4451 5752' and 'ATB 4451 5753' already submitted in ATVM smart card issuing counter of Kalyani Station.

Photo o[censored]nprinted tickets are attached for your ready reference.

Thanking You.
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Indian Railways customer support has been notified about the posted complaint.
Jan 24, 2022
Updated by Sosinha The deducted amount ₹40/- till not returned, please take action asap.
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