Indian Railways — degradation of ac 2-tier reservation to ac 3-tier reservation

Address:

236 N S C BOSE ROAD, Kolkata, West Bengal, 700040

On 20 feb 2019 booked ac 2-tier ticket (Pnr : [protected]) for journey from ranchi to howrah on 17 march 2019 sunday in 18616 kriya yoga express with total fare rs 2076.47 for 3 persons (2 persons sr. Ctzn).

After boarding train, came to know with utter surprise that our 2-tier reservation has been degraded to ac 3-tier reservation with berth nos. 7, 8, & 9 in coach no. Ha2, without prior consent, creating lot of harassment to my family.

You are therefore, requested to kindly refund at the earliest, the difference of ac 3-tier & 2-tier fares for the said journey, along with proper monetary compensation, for the above unfortunate treatment to us.

With regards & thanks,

Bijoy bhowmik,
Ex. Dy. General manager (Pa), rdcis, sail.

Flat#1, 236 n s c bose road,
Netaji nagar,
P. O. - regent park,
Kolkata - 700040 (W. B.)

Email : [protected]@hotmail.com

[protected]@gmail.com

Mob : +91 [protected] / [protected]