[Resolved]  Indian Railways — e-ticket booking failed, but amount deducted from account. irctc site

Website:

IRCTCU

Sir/ madam, i tried booking tickets from irctc size with my login ‘jsbaba1955’ between secunderabad and visakhapatnam on 17 july using my debit card. During the ticket booking process, after giving my debit card details, i got the message requested berth preference not met, and the process terminated. Amount was deducted from my bank account, but i did not get any message about ticket booking without considering my preferences.

i attempted 3 times, and failed ticket booking every time, and amount was deducted from my bank account. I am pasting the 3 sms messages i received which provide you transaction ref no’s. i am also providing the transaction details from my bank account.

Thank you for using your SBI Debit Card 542XX0435 for a purchase worth Rs940.0 on POS SBIRCTC at IRCTC txn#[protected].If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your card. You may also call[protected]

Thank you for using your SBI Debit Card 542XX0435 for a purchase worth Rs940.0 on POS SBIRCTC at IRCTC txn# 81981j0007974.If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your card. You may also call[protected]

you for using your SBI Debit Card 542XX0435 for a purchase worth Rs1430.0 on POS SBIRCTC at IRCTC txn#[protected].If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your card. You may also call[protected]

(17-Jul- 2018) by debit card. SBIPG[protected]IRCTC. - Bank transaction 1

17-Jul- 2018) by debit card SBIPG[protected]IRCTC - Bank transaction 2

17-Jul-2018 by debit card SBIPG[protected]IRCTC - Bank transaction 3

I thought the amount deducted wrongly gets credited in one or two days. But, this has not happened.

kindly refund back me the money deducted wrongly.

thanks. j sai baba