Indian Railways — e-ticket not booked refund not received | |
Sir, i booked a e-ticket through the irctc website on[protected] for travel from tiruchirapalli jn. To bengaluru. Though the amount for the ticket was deducted from my bank account ticket was not booked and the transaction failed. However, the amount is yet to be returned to my bank account. The amount involved is rs.2131-80p. And the class of travel is ac two tier. I've sent several mails to irctc together with the failed transaction slip, the bank statement and the mail received from the bank confirming the sending of money to irctc. The only reply i get from the irctc is a auto generated mail with a id number. I request you to kindly help me to get my money back wherever it might be. Thanking you in anticipation, R k mohan narayanan. Was this information helpful? | |
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Indian Railways customer support has been notified about the posted complaint. Sep 29, 2018 Updated by orkayemen Sir, I have added images of evidence to show that the money involved was indeed sent to IRCTC and the transaction failed though money was deducted from my account.Thanking you, R K Mohan Narayanan.   | |
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