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Indian Railways — hectic journey for excessive noise from ac coach

I am travelling with 4person including 2yrs child to njp from sdh through 12377up padatik express by premium tatkal ticket which coast 2500/- apx per person in b5 compartment{59, 61, 62, 63}pnr no [protected] we r facing tarific sound problem from ac vent and celling surface which cannot be tollarable time of sitting or sleeping, my baby feeling illness due to not sleeping, i called attendant and tte for solving problem but they it cannot be repairable not it's work shop problem, then i lodge a complaint. Comp no is 647304. I want real action, and against railway and compensation for spoil my journey.

Complaint Status


[Mar 11, 2018] Indian Railways customer support has been notified about the posted complaint.
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    Indian Railways
    Customer Care Service
    Customer satisfaction rating
    27%
    Complaints
    5647
    Pending
    0
    Resolved
    1552
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
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