Indian Railways — Ill treatment from the

Address:

Alappuzha, Kerala, 688524

Sir, i am working in kerala state electricity board limited as senior superintendent at electrical section chittari. I'm traveling to my work place from my home and back thrice every month.
Yesterday i boarded maveli express from kanhangad to cherthala. At kannur, one tte, mr p meena, came and asked for ticket. I said i had online ticket. Then he asked me id proof. I shew him my e aadhar downloaded in my digi locker from the uidai website. He said it was not acceptable. Then i showed him the id received from my employer which has serial number and photo and signed by the chief engineer (Hrm) vaidyuthi bhavanam, thiruvananthapuram. He said it was not acceptable either and asked me to be ready with either passport or driving licence or epic etc and went to the other compartment. A little later he came back and asked me again the id. I began to show him the digital ids in my mobile saying that i had no other paper id except that i had shown him, to my surprise and shock, he screamed "you nonsense, i have not come to see your mobile" he poured a measure of invective upon me. He said people like me were travelling only to make disturbance to him. He went away. I saw my fellow passengers in the compartment started to see me as a fraud or impersonater. After a while, he came back and asked me rs 100 as fine for not having valid id and i said i had no reason to give him the fine since i hadn't done anything wrong. He again shouted at me, went away calling me names. I felt as if i were shrinking to nothingness. Others started to see me as a criminal. To regain my credibility, i began to explain them that this e aadhar was as valid as paper aadhar then a police officer, i remember his name as santhoshkumar, came and asked who was in s8 63. I said i was. He asked me whether i had id. I told him the entire story. He was a gentleman. He said he was not the authorised person to check the validity of it and he was directed to remove me from the train. Anyway, he offered to look into the matter and left. Others were still thinking that there was some severe crime on my part. After a long while, the police officer came and said un to me there was no problem and no need of any tension. He inquired to other senior ttes and they informed him both of my ids were valid.
Sir, the mental and physical torture and agony i felt last night is inexplicable. I hadn't a blink of sleep. The entire way, i had been looked upon as a criminal and nobody spoke to me. I felt they were in discomfort due to my presence, all because of the ignorance and arrogance of that tte officer.
Hence i most humbly request you to look into to the matter and take appropriate action against the officer so that no other passenger would have such a bitter and terrible experience in future as i had last night.
Looking forward to a positive action
Yours faithfully
Krishnakumar m m
[protected]@gmail.com
Mob :[protected]