Indian Railways — irregularities in confirming the birth against selection in e-ticketing in irctc

Address:

Kanchipuram, Tamil Nadu, 600063

I have booked 3 tkts through irctc.Co.In for journey & selected option as confirm if side lower is available for my journey. Despite having confirmed that side lower berth available before making payment, berth allotted twice (s8-70 upper berth) & for my journey from mas to sc & back against pnr no[protected]s9-40 side upper), [protected] & [protected]. Respectively.
Because of the above, i was forced to cancell the tickets immediately after booking, which caused me unnecessary torture & cancellation fee alongwith the bank charges. Hence, it is requested to please refund the cancelled amount to my bank account, collected against cancellation of above pnrs. I highly regret the facilities given to the passengers.