Indian Railways — lack of service management

This is in respect to what india claims to be the most prestigious train rajdhani express. The train starts from new delhi. Bilaspur rajdhani express. The railway service failed in providing
Adequate ac services
Basic cleanliness services no-one came after dinner to clean the bogie
The staff doesn't respond properly
Food also seem stale
No water services and if there is dirty water is coming out of the tap.

I am really perturbed to see such poor condition of the train for which we pay so much money. I think either you should change d contractor or take some stringent action against it. I want a refund for my money.