Indian Railways — lost of cargo parcel at nizamuddin railway station, new delhi

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Sub :-material lost at nizamuddin railway station under cover of railway receipt no. Swr / a15 / 0175791 (Copy enclosed), ref. No. Prr[protected]

Dear sir,

We m/s divya enterprises, e-223, sector-63, noida-201301, dist. G. B. Nagar, (U. P.) hereinafter will be called consignee would like to inform you that our 02 parcels (Weight 25 kgs) have been booked from bangalore.

They safely reached at nizamuddin railway station and we have been intimated to collect the same. You can find out entry in your material receipt register where your clerk entered it.

But when our representative reached at nizamuddin railway station he only find one parcel of about 03 kgs and 02nd parcel not found by him. After enquiring about lost parcel your railway staff behavior was not good and no one was willing to search that lost parcel. They simply said us to claim us instead of making efforts to search the same.

In above situations it is a matter of clear carelessness of your working staff who is not able to search the same in-spite of 03 days already passed.

Now we would like to claim the lost parcel of 22 kgs. Approx costing rs. 18, 000/- only as per bill copy attached. Also please confirm how we can release our 02nd box of 03 kgs.

Thanking you

Your's faithfully
For : divya enterprises

Rajesh sharma
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Indian Railways customer support has been notified about the posted complaint.
Apr 19, 2018
Updated by Divya Enterprises
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Sir maine 01.04.18 no train no 12880 bhubaneshwer to LTT exp me two box book kiya lemon mereko date 20.04.18 tak mera parcel nahi mila apse request hai ki mera parcel muze jaldi mile thanks

Sir, iam travelling in gkp 12596 humsafar Exp. This train is always late by 4-5 hrs. Railway is charginng dynamic fare and supeefast charges but the condition of train is bad. This train is always late. Please do something other wise people will stop reservation in this train

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