Indian Railways — miscellaneous

Address:

Darjeeling, West Bengal, 0353

Indian railways is a no 1 company as we know. But nowadays there was a big problem like train late, toilet not cleaning, no sufficient water, dusty bed roll, etc. This is a fundamental issues, do not ignore it. Try to understand and serve better, otherwise pm take action.
New jalpaiguri (Njp) is a most valuable station in eastern railways. But there is no infrastructure to in and out the train frequently. Passengers are waiting on platform hrs and hrs, but the station master or his staff has not help or announces properly. The train is waiting 2 nos. Of stoppage before but passengers seen that the platform of njp station is vacant. So why this type of nuisance. The station master is not capable and he was the responsible.