Indian Railways — missing of one packet household goods

Address:

Bankura, West Bengal

I have booked one refrigerator and four packets household goods from bankura (Bqa) to ballery (Bay) station out of that i have received only refrigerator and three packet household goods packet, one packet is missing. I have contacted several times over phone to bankura and ballery station for my missing packet but they are not yet got any feedback. Kindly look the matter since so many important things are there in that packet.
Consignment done via howrah (Hwh)
Booking date-25/09/2017
Total weight-3 quintal
Tin no. -19aaagm0289cizr
Please do the needful
Contact no. Saheb dutta-[protected]