Indian Railways — money related

Address:	Akola, Maharashtra, 444001
Website:	Bhim app and Indianrail

Hello sir, i am saurabh katre from akola, maharashtra i went to the railway station reservation counter and give him the form for reservation my 2seats from new delhi to akola they are filling the detail and now the time for pay as i saw there a bhim app payment accept i paid by bhim app my money was deducted from my bank and i shown the photo of approved transaction and transaction id but they told me that we did not receive the money so they did not gave me the tickets but my money was deducted please help me sir and solve my problem i have the transaction id :[protected]and the amount deduct msg from bank money is 1110.00rs time 15:18:15 money was collected by indian rail this message is shown in my bhim app... I wrote the complaint on railway board with complaint reference number : w/cr/bsl/[protected] but they did not solve my case. Please solve my problem i hope you got my problem thanking you