Indian Railways — my booking confirmation-reg

Website:indian railways grievence cell

I booked a c c ticket from coimbatore to chennai by 12680 on[protected]. I received confirmation message on13 th feb. Based on that on 14 th when i was trying to board the train ina/c coach, my name was not there in the chart. I was in full tension because i am not suppose to board the train. Finally ihave seen message which was delievered at 03.56 at seat was allocated in d3 compartment. Then i have travelled in that seat. When i have booked in cc a/c how my seat is confirmed in ordinary class!
Based on the prior message only i have tried in a/c chaircar how much agony i have encountered! Since i got the first message, i was under the impression that my seat is confirmed in cc when we go to the station i can found out my seat number. If you did not give me the first message, i should have waited for final message. I have paid charge for a/c chair car and i am a senior citizen. My name ; s. Dass. What railway is going to answer for my agony i experienced and the money paid for ac. Expecting your reply.
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