Indian Railways — no information on route diversion

Address:Ranchi, Jharkhand

I got a reservation pnr no[protected] for journey from varanashi to ranchi. On the date of journey i. E.19.11.2017 the train was diverted and did not came to varanashi, no information was given to me on my cell no written on reservation slip, this cassed lot of hardship for my family, who finally rushed to mugalsarai to catch the train.
B k tulsyan
Ranchi
[protected]/[protected]
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Sir,

I booked from Chennai to new Delhi on 09/11/2017 in waiting list in 3AC.Because o[censored]nconfirmation I cancelled the ticket.But till now I did not received refunded amount .

Pnr[protected]
Train no.12615 grand trunk express.
Name:S.victor Adip Kumar..

My mail I'd:[protected]
Mail I'd. [protected]@rediffmail.com

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