Indian Railways — no track for wheelchair on valsad station

Address:

396001

Was shocked to know that there was no track for wheel chair on tracks at valsad station in gujarat. We alighted on platform no 2 but my father couldn't climb stairs we had to get wheel chair from platform number one... Which was lifted on shoulders of four people to cross tracks.. Amazing the thing which costs almost nothing was also missing there

Railway can at least make road type crossings or something else for disabled or old people