Indian Railways — Non refund of ticket booked through atm/ debit card by ccm mumbai

Dharmendra cescpune

from Nagpur, Maharashtra

Address:

Pune, Maharashtra, 411001

Non receipt of refund of tickets booked through through atm/ debit card against pnr no [protected], pnr no [protected], pnr no [protected] and pnr no [protected] cancelled on 09 jan 2017.
The complaint was lodged twice vide complaint w/cr/pune/[protected] and w/cr/pune/[protected]. Both the complaint was closed by ccm mumbai with ref that the tkt were passed and fwd to account section. But the fact remain that i am still waiting for the money / refund.
Please refund me the amount at the earliest as four and half months has already passed.

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Comments

Kabi kankan Goswami

from Kolkata, West Bengal

Non receipt of refund of ticket cancellation refund
Sir,
This is brought to your kind notice that I booked a ticket for two adults in train no. 12042, Satabdi Express from Malda town to Howrah Jn. on 29.06.2017 by paying the amount through my debit card at Barrackpore Railway Reservation counter and subsequently on 01.07.2017 I cancelled the above ticket vide cancellation ticket No. KKK F[protected] and PNR No.[protected]. I was given to understand at the reservation counter that the refund for cancellation of Rs.1770/- will not be paid over the counter but the amount will be credited to my account from which debit card was used as a payment mode within couple of days. Surprisingly the payment has not been so far made for the reason best known to you.

It will not be out place to mention that the Govt has been encouraging on digital payment but in this case what I find that one has to wait for such refund inordinately. Then why we should opt for digital mode instead of for cash payment which I would have got the refund instantly at the counter itself.
With regards
K.K.Goswami
54, Chakraborty para,
PO - N.C.Pukur
Barrackpore,
Kolkata - 700122
Contact No. [protected]