Indian Railways — Not receiving parcel

Address:	Chittoor, Andhra Pradesh, 1234
Website:	Indian railways

I Giridhar, a student of jntua college of engineering kalikiri, chittoor district of andhra Pradesh.for the purpose of fest, we ordered T-SHIRTS in tiruppur.He sent parcel from tiruppur to Tirupathi in Kerala express train(train no 12625), parcel sr no 183916.but in Tirupathi railway station they didn't receive parcel.i asked in the Tirupathi railway station, but they are saying that tiruppur station members didn't inform us.they are not giving proper answers.