Indian Railways — parcel loaded but not delivered

Address:

Visakhapatnam, Andhra Pradesh, 530046

I had booked a parcel from kazipet to visakhapatnam on 18/08/2018 with lt no. A2062128. I went to collect my parcel on 24/08/2018 at visakhapatnam. The counter officer said it's not traceable come again. Like this i had went to station 3 more times but couldn't trace it. They have taken my number and said they will inform once they find it. But till now i didn't get my parcel.