Indian Railways — parcel not received after a long days

 
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Rai ram chandra pur, Soro, Balasore District, Odisha, India
 sarathi_patri on May 10, 2019
Dear sir i have booked a box which was black color painted and having 40 kg from bikaner railway station to bhubnaeswar on 23 april 2019. The railway receipt no is 296859. The box has not reached at bhubaneswar after 18 days completed. The railway authority of bikaner saying they have despatched the box by train no 14709 on 28 april 2019. R/slt ii no 13724.. The parcel has not reached at bhubaneswar station. However it has already 18 days completed. May i request pl take necessary action..

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[May 10, 2019] Indian Railways customer support has been notified about the posted complaint.
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    Indian Railways - parcel not received after a long days