Indian Railways — Parcel Not received through Indian railways (Bike Parcel)

Sir,

I parceled my bike Yamaha FZ, V-2.0 from Cuttack JN on 24/08/2021. When I talk to the Cuttack Railway Station parcel office staff, they say that we sent your parcel on 26/08/2021 in Train No.- 02880. They say that they loaded it on train, Coach No.ECo/LWLRRM/061213. But when I talk to Nashik Road parcel office staff, they say that they did not receive the parcel. Therefore, I request you to kindly resolve my issue as soon as possible.

Yours truely,
Ayush Agarwal

Contact No.- [protected]
My parcel PRR number- [protected]