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Indian Railways — punctuality of train 01663

Date[protected], train 01663 scheduled arrival time at pune was 10:45 am but it got delayed by almost 4 hours and arrived pune station at around 2:40 pm. Also whole train was vacant while during booking the tickets it was showing waiting list. And now this train is running 8 hours late, this is really disappointing. Train is standing at outer areas unnecessarily where we can not even have dinner as there is nothing outside. All other trains which were scheduled after 7 hours of this train have been crossed but this train is still standing unnecessarily.
This is really pathetic.

Please refund our amount as this is the wastage or our money and time. Also we are not gonna book this train again.

Please take action and refund the amount.

Complaint Status

[Mar 04, 2018] Indian Railways customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: ShareTweet


It is to bring to your notice that I cancelled a ticket on[protected] and the refund has still not been initiated. Please refund the required amount as soon as possible. It's very disappointing to see such carelessness shown by the railways. Consumers must be given their refunds as soon as possible.
11064- SA Chennai express-feb27, 2018- B1 compartment

Its maroon color luggage having baby food(silver box), Baby soaps, and other food items.
We missed at morning and we would like to get atleast baby foods
Lost at B1 ac compartment and 11064 Sa chennai express
Seat no 51.
Contact -[protected]

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    Indian Railways Phone
    +91 11 2338 1213
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    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001