It is a general query about your RAC process.
When a SL booked passenger is allotted an RAC due to non availability of SL, he is not getting the facility that he had paid for, naturally there needs to be a system for a partial refund for RAC passengers. Simply speaking, how come an RAC passenger pay an equal amount paid by the normal passenger who enjoys a berth in the same train.
In fact, you - the railways - taking advantage of the demand - allot one berth to 2 passengers stating RAC at the same time charge the RAC passengers the same rate for SL passengers
I took it up with IRCTC they replied that they are just an interface. Kindly note that the passengers whose names figure under RAC, are provided reserved sitting accommodation initially and are likely to get berths becoming vacant due to last minutes cancellation of reservation of passengers not turning up in time before the departure of the train and justified as below.
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Kindly note that the passengers whose names figure under RAC, are provided reserved sitting accommodation initially and are likely to get berths becoming vacant due to last minutes cancellation of reservation of passengers not turning up in time before the departure of the train.//
Going as per their above message, However at the end of journey the TTR has the data of passengers who were not allotted a berth in the whole journey based on which the RAC passenger shall be refunded in their account like the waitlisted passengers. Was this information helpful? |
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