Indian Railways — Refund charges for unconfirmed ticket by irctc website

Address:Chennai, Tamil Nadu, 6000089
Website:www.irctc.co.in

It is very painful and unjustified way of deducting the charges even incase o[censored]nconfirmed tickets. If the traveler has himself cancelled the ticket in such case only charges can be levied. Whereas irctc is unable to provide me the confirmed ticket, the refund should be 100% of amount paid without deducting the charges. Request to consider this and adopt in future. Refund details are given below :
1 [protected] 17-Jan-2017 [protected] CANCELLED 355.0 295.0 CITI REFUNDED 18-Jan-2017

Request to refund of Rs.60 which was deducted.
Thanking you
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